D365 F&O and the Case of the Vanishing Pending Documents

November 21, 2024

It was a dark and stormy night in the accounting department. You clicked on the voucher for an invoice transaction, only to be met with a chilling realization—the voucher did not exist. The horror gripped you like a cold hand.

In a panic, you turned to your trusty ally, the "Subledger journal entries not yet transferred." But it was nowhere to be found. The shadows deepened as you tried to reverse the transaction, but the system refused to comply. All hope seemed lost, and the walls of the office closed in.

But then, a whisper of a clue reached your ears. There was a secret place, a hidden corner where documents pending accounting liked to hide. They waited there, biding their time, longing for a bit of extra attention to join the rest of the vouchers in the general ledger. With renewed determination, you set out to uncover this hidden refuge and bring the elusive voucher back into the light. The mystery was far from over, but you were on the trail.

What Happened?

In the dimly lit corridors of the accounting department, whispers of a heist echoed through the air. Our first suspect? The enigmatic feature known as "Enhanced Performance for Source Document Accounting Framework," a shadowy figure enabled by default.

This feature, shrouded in mystery, promised to revolutionize the posting processes for source document-enabled postings. It began its clandestine operations with the posting process for free text invoices. When activated, it separated the posting of the subledger document from the intricate dance of accounting generation and journalization, which meticulously crafted the full accounting details destined for the general ledger.

In the murky world of free text invoice postings, the Accounts Receivable module recorded the customer invoice with a swiftness that defied belief, all while the full accounting details lurked in the shadows, awaiting their moment. This enhanced performance feature allowed customer invoices to be recorded at lightning speed, while the generation of accounting details was deliberately delayed, leaving a trail of intrigue and suspense in its wake.

But then, an unexpected twist emerged from the shadows. An error had occurred, disrupting the delicate balance of this intricate operation. The once seamless process now faced an unforeseen challenge, adding a new layer of mystery to the unfolding saga.

*In plain (non-mystery novel) terms:*

The "Enhanced Performance for Source Document Accounting Framework" feature improves the efficiency of posting processes for documents like free text invoices. 

When enabled, it separates the posting of the subledger document from the accounting generation process. This means that customer invoices in the Accounts Receivable module are recorded quickly, while the detailed accounting information is generated later, allowing for faster invoice processing. But in the posting of the voucher information an error of some sort has occurred.

Where Can I Find Them?

For those brave enough to seek the truth, documents pending accounting could be found by navigating to: 

General ledger > Periodic tasks > Documents pending accounting

The hunt for answers had only just begun.


How Do I Resolve The Issue?

Fix the underlying issue:

To unravel the mystery, one must select the errored record and then choose View error log to uncover the results. This error log would reveal why the journalization process could not be completed. Armed with this knowledge, the underlying issue could be corrected, restoring order to the chaotic world of accounting. 

Once the error has been fixed (a parameter is the likely suspect), select Generate accounting for the errored record to resubmit it for journalization. The final piece of the puzzle would fall into place, bringing the saga to a close. 

Wait for the Process Automation to Run:

The final piece of the puzzle would fall into place, bringing the saga to a close. Once the process automation Accounting framework processor runs again, our record will be journalized and join the rest of our vouchers in the general ledger.

How Often Should I Check For Pending Documents?

In order to ensure all documents are posted in a timely manner, Documents pending accounting should be reviewed frequently and included as part of your period close activities. This ensures all documents are posted in the period in which they originated. 

Once a document is pending accounting, the date on that document cannot be changed, which could cause accounting problems if periods have already been closed. 

The vigilant must remain ever watchful, lest the shadows of error return.


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